The Year Ahead 2023

White-Collar Jobs and Service Workers Are New Union Hotbeds

While organized labor has stalled in manufacturing, it’s gaining ground in restaurants, delivery companies and white-collar workplaces.

Demonstrators rally in support of a union for Amazon workers in Bessemer, Alabama, on Feb. 26, 2022. — Demonstrators rally in support of a union for Amazon workers in Bessemer, Alabama, on Feb. 26, 2022.
Photographer: Elijah Nouvelage/Bloomberg

By Dorothy Gambrell

January 13, 2023 at 6:00 AM EST

This article is part of the January 16, 2023 issue of businessweek.

Unions are making headway with white-collar and service workers.

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