The Way We Interact With AI Chatbots Is Changing

When OpenAI launched its ChatGPT chatbot in 2022, it looked as if a new generation of artificial intelligence tools was about to transform every corner of the economy and people’s lives. Fast-forward to 2024 and AI features have been added to countless services, but the impact has arguably not been quite so dramatic.

AI has not created vibrant new professions. Neither has it yet laid waste to entire industries. A growing number of high-profile and well-funded startups have bowed out of the race to develop cutting-edge AI models. Some of the leading AI developers are also starting to see diminishing returns from their costly efforts to build more advanced systems that can significantly outperform prior versions.