The Fee Fighters
Two brothers make bank by calling and getting your bills reduced
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When Evan Diamond, office manager at an iPhone repair outfit called ICracked, realized his company’s telephone bill had grown to $1,500 a month, he could have haggled with AT&T Wireless himself. “But I didn’t want to stay on hold for 30 minutes or get hung up on over and over again,” he says. “I value my time.”
While browsing the forum website Reddit one day, he came across BillFixers. It’s a service run by brothers Julian, 25, and Ben Kurland, 22, who wrote a Reddit post offering to negotiate fees for anyone who asked. They expected one or two responses, then 17 people immediately got in touch.